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April 17, 2020

Sandhills Family Clinic Covid 19 Protocol

April 15, 2020

How to protect yourself & Why it works

The Novel Coronavirus is the official name of the disease commonly called COVID-19.

COVID-19 infects the lungs and airways in people. There are two main ways you can get infected with this virus.

     1. You can breathe it in from the air after an infected person coughs, sneezes, or exhales it nearby.
     2. You can pick up the virus from touching a surface with your hands and then touching your mouth or nose.

Understanding this will help you understand why everyone is recommended to practice the following precautions.
If you don't have COVID-19

Practice social distancing (six feet) because:
     - When you are close to an infected person, you could breathe in the virus.
     - When you are somewhere other people are, you might touch a surface they have infected.

Avoid touching your face because:
     - Any public surface people can touch could be infected.
     - If your hands are infected, touching your nose or mouth could infect you.

Wash your hands because:
Remember: 20 seconds with soap and water or with 60% alcohol sanitizer
     - It kills the virus on your hands, then if you touch your face, you are still safe.
     - If you are infected, it keeps you from infecting things by touching them.

We can wear a breathing mask in public or near an infected person because:
     - As you maintain social distance from others the mask will reduce the chances you breathe in the virus when close to an infected person.

Avoid touching your face because:
     - It gets the virus on your hands, which then can infect things we touch.

Wear a mask when near others because:
     - It greatly reduces how much virus we spread into the air around us endangering others.

Cough and sneeze into your elbow because:
     - Coughs and sneezes can spread the virus a long-distance and infect nearby surfaces.

April 1, 2020 - 9:30 AM

Staying informed will help you make wise
decisions for your family

COVID-19 updates are available for Ward County
on the Ward County Covid-19 Updates page.

March 23, 2020 - 9:30 AM

CDC Self Checker

The CDC launched its COVID‐19 bot to help individuals assess whether or not they need to see a doctor
about COVID‐19‐related symptoms. The self‐checker was developed to help initially screen those who
are concerned they're suffering from COVID‐19 symptoms.

Employers: Please note
Guidelines for Employees Who Are Sick with Acute Respiratory Illness

WMH and our clinics have seen an increase from employers sending their employees to the clinics to get
testing, because a coworker has presented with symptoms and has been ask to self‐quarantine.

The Interim Guidance for Businesses and Employers, from the CDC, state the following: employers
should consider not requiring a healthcare provider's note for employees who are sick with acute
respiratory illness to validate their illness or to return to work, as healthcare provider offices and
medical facilities may be extremely busy and not able to provide such documentation in a timely way.

No Visitors Policy - as of 3/23/20

Ward Memorial Hospital (WMH) has implemented a temporary No Visitor Policy in the hospital or
emergency room, unless there are special circumstances, such as end of life. This policy is effective
immediately. WMH also strongly discourages visitors to accompany the patient to Sandhills Family Clinic
and Sandhills Family Clinic East.


In response to the President's and Governor's declaration along with CDC guidance Ward Memorial Hospital has made the following decisions for the safety of our community, patients and healthcare workers:

All patients and guests will be screened at the front Hospital entrance prior to being allowed into the hospital. The screening will consist of questions and temperature check. Once you are cleared to enter the hospital you will be given a colored dot assigned for the day. You must have the dot placed on your shirt/blouse while in the hospital. Otherwise, you will be directed back to the screening area.

Hospital visitation will be limited to one (1) adult (18 years or older) per patient, per day. If the patient is a minor one parent can remain with the patient. Exceptions can be approved by the Administrator or her designee. Visitors who are sick and show signs of the Flu and/or COVID-19 will not be allowed to enter the hospital. Visiting hours are being restricted to 8:00 am to 5:00 pm.

All doors to the hospital will remain locked at all times except for the front entrance, which will be locked at 5:00 pm and then reopened at 7:00 am daily. After 5:00 pm the only entrance will be through the ER waiting room door which will require all visitors to undergo the COVID-19 screening process also.

Signs have been placed at all entrances. According to state health officials, individuals who experience symptoms of COVID-19 are urged to call their healthcare provider. Symptoms can include:

• Fever
• Cough
• Shortness of breath

If you are experiencing these symptoms or have been in close contact with someone who has been diagnosed with COVID-19, it is important that you call your healthcare provider before seeking treatment at the hospital or one of the Clinics. This precaution is meant to prevent any potential spread of the virus. DO NOT ENTER the facility. Instead call the numbers listed on the signs and a nurse will come out to your vehicle for triage.
Only one family member will be allowed in the Emergency Room with a minor after the screening process.

Adult emergency room patients will not be allowed to have anyone accompany them in the Emergency Room.
Outpatients for IV therapy will not be allowed visitors unless the patient is a minor child.

Clinic office staff will be screening calls to determine how to schedule patients.

Screening for COVID 19 (Coronavirus) will be determined by the Physician/Medical Provider as there is a limited number of kits for screening.

Beginning March 18th Sandhills Family Clinic and Sandhills Family Clinic East will begin the following process:

• Well patient visits from 8:00 am to 12:00 pm Monday thru Friday
• Sick visits from 12:00 pm to 7:00 pm Monday thru Thursday
• Sick visits from 12:00 pm to 5:00 pm Friday
• Well patient visits from 8:00 am to 12:00 pm Sundays
• Sick visits from 1:00 pm to 5:00 pm Sundays

Outpatient PT clinic- All patients will be screened at the point of entry and over the phone. If the patient presents for treatment and has a fever or complaining of feeling ill, they should be rescheduled for another appointment.

All hospital staff will self report to their immediate supervisor if they are experiencing symptoms immediately.

Extra sanitation processes are being followed to optimize infection control.

The following precautions should always be followed:

• Proper handwashing with soap and water. Keep your hands away from your face. No handshakes. Use tissues instead of coughing in your elbow. The virus can live up to 7 days on a surface.

• Keep your elderly family and friends at home.
• Wash your hands frequently.
• Practice social distancing as much as possible. It is recommended that you stay home and limit crowds of 10 or more people.
• Call the hospital or your provider if you have any questions before arriving.

We appreciate your patience and support during these uncertain times. Our goal is to keep our community, patients and healthcare workers safe. As more information is presented by the CDC and the Texas Department of State Health Services, we will update the community.

Ward Memorial Hospital 432-943-2511
Sandhills Family Clinic 432-943-2068
Sandhills Family Clinic East 432-943-2057
Monahans Physical Therapy 432-943-6723